.card {
  vertical-align: middle;
  -webkit-transform: perspective(1px) translateZ(0);
  transform: perspective(1px) translateZ(0);
  box-shadow: 0 0 1px rgb(0 0 0 / 0%);
  -webkit-transition-duration: 0.3s;
  transition-duration: 0.3s;
  -webkit-transition-property: transform;
  transition-property: transform;
  -webkit-transition-timing-function: ease-out;
  transition-timing-function: ease-out;
}

.card:hover {
  -webkit-transform: translateY(-8px);
  transform: translateY(-8px);
}

@media screen and (max-width: 600px) {
  ul.nav.pull-right li.nav-item {
    width: 100%;
    border-bottom: 1px solid #777;
  }
  .sidebar {
    width: auto !important;
    margin: auto !important;
  }
}
ul.nav {
  margin-top: 0;
}
.navbar a {
  color: #1D2329 !important;
}
.qns {
  padding-bottom: 10px;
}
.qns a {
  font-size: 18px;
  padding-bottom: 10px;
  text-decoration: none;
}
.qns a:hover {
  text-decoration: none;
  border: none;
}
div#breadcrumbs {
  background: #eee;
  padding: 5px;
}
div#breadcrumbs a {
  padding: 10px;
  font-family: "Droid Serif", serif;
  font-style: italic;
  text-align: center;
}
div#breadcrumbs a:hover {
  border: none;
}
.card.new-ticket {
  padding: 60px;
  border: none;
}
.card.new-ticket h4 {
}
a.btn.btn-primary {
  background: #0A58CA;
  border-radius: 0;
  border: none;
}

.navbar-toggler-icon {
  -webkit-mask-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' width='30' height='30' viewBox='0 0 30 30'%3e%3cpath stroke='rgba%28255, 255, 255, 0.5%29' stroke-linecap='round' stroke-miterlimit='10' stroke-width='2' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
  mask-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' width='30' height='30' viewBox='0 0 30 30'%3e%3cpath stroke='rgba%28255, 255, 255, 0.5%29' stroke-linecap='round' stroke-miterlimit='10' stroke-width='2' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
  background-color: black;
}
.featured-qns ul li {
  /* width:50%; */
  /* float:left; */
}
.featured-block {
  padding: 40px 40px 70px;
}
.featured-block a {
  color: #353b65;
}
h4.popular-header {
  font-family: "Open Sans", sans-serif;
  font-weight: bold;
  font-size: 36px;
  color: #353b65;
  text-align: center;
}
.widget-top {
  padding: 40px 0 0;
  max-width: 900px;
  margin: 0 auto;
}
.widget-top h4 {
  padding: 10px 0 0;
}
.widget-top ul {
  /* max-width: fit-content; */
  margin: 0 auto;
  width: 100%;
}
.widget-top ul li {
  list-style: none;
  padding: 5px;
  font-size: 16px;
}
.widget-top ul li a {
  color: #353b65;
}
.widget-top ul li a:hover {
}
.widget-top p {
  text-align: center;
  padding: 5px
}
ul.nav.pull-right {
  float: right;
}

ul.nav.pull-left {
  float: left;
}
.search-area.container {
  padding: 30px 0;
}
.card-link:hover {
  text-decoration: none;
  font-weight: bold;
}

.card-deck {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 1rem;
  justify-content: center;
}

.card-icon {
  font-size: 60px;
  color: #0A58CA;
  padding-bottom: 20px;
}
h5.card-title {
  font-size: 16px;
  line-height: 20px;
  text-transform: none;
  font-weight: bold;
  letter-spacing: -0.4px;
  color: #495057;
}
.card-body {
  border: 1px solid #6e75af66;
}
a.card-link {
  color: #495057;
}
div#nav-wrapper {
  background: #0473aa;
  color: #fff;
}
div#nav-wrapper a {
  color: #fff;
}

div#nav-wrapper {
  background: #353b65;
  color: #fff;
}
div#nav-wrapper .nav {
  padding: 0;
  margin: 0;
}
div#nav-wrapper li {
  padding: 5px;
  max-height: 45px;
}

div#nav-wrapper a {
  color: #fff;
}
.bd-placeholder-img {
  font-size: 1.125rem;
  text-anchor: middle;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}
p.card-text {
  font-size: 13px;
  color: #818181;
}

h3.featured-header {
  font-family: "Open Sans", sans-serif;
  font-weight: bold;
  font-size: 36px;
  color: #0A58CA;
  text-align: center;
}
p.featured-tag-line {
  font-family: "Droid Serif", serif;
  font-style: italic;
  font-size: 18px;
  line-height: 28px;
  color: #353b65;
  text-align: center;
}
/* Header - Search ---------------------------------------------------------------------------------------------------*/

.search-area-wrapper {
  background: #353b65;
  background-size: 100%;
  min-height: 279px;
  height: auto !important;
  height: 279px;
}

.search-area-wrapper .search-area {
  padding: 50px 0;
}

.search-area-theme-option {
  background-size: cover;
  background-position: center;
}

h3.search-header {
  font-family: "Open Sans", sans-serif;
  font-weight: bold;
  font-size: 36px;
  color: #fff;
  text-align: center;
}

p.search-tag-line {
  font-family: "Droid Serif", serif;
  font-style: italic;
  font-size: 18px;
  line-height: 28px;
  color: #fff;
  text-align: center;
}

form.search-form {
  margin: 40px 0 0;
  text-align: center;
}

form.search-form .input-common,
form.search-form input.search-term,
form.search-form input.search-btn {
  font-family: "Open Sans", sans-serif;
  box-shadow: none;
  border-radius: 0;
  display: inline-block;
  border: none;
  vertical-align: bottom;
}

form.search-form input.search-term {
  font-size: 14px;
  /* height: 24px; */
  line-height: 24px;
  padding: 12px;
  width: 72%;
  color: #858c91;
  margin-right: 10px;
  margin-bottom: 0;
}

form.search-form input.search-term.loading {
  background-image: url("../images/search-loader.gif");
  background-repeat: no-repeat;
  background-position: 98% 50%;
}

input.search-btn {
  background-color: #3f4b55;
  font-size: 14px;
  line-height: 19px;
  font-weight: 600;
  padding: 14px 30px 15px;
  color: #fff;
}

form.search-form input.search-btn:hover {
  background-color: #4b5760;
}

#search-error-container label {
  color: #fff;
  padding: 5px;
  font-size: 14px;
}

.lt-ie8 form.search-form input.search-btn {
  padding-top: 12px;
  padding-bottom: 13px;
}


/* Custom Ends */


html {
  font-size: 100%;
  /* overflow-y: scroll; */
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}
body {
  /* margin: 0; */
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
}
body,
input,
select,
textarea {
  font-family: "Helvetica Neue", sans-serif;
  /* color: #000; */
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  vertical-align: middle;
}
input {
  line-height: normal;
  overflow: visible;
}
table input {
  overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
  min-width: 120px;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a,
.link {
  color: #353b65;
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover,
.link:hover {
  border-bottom: 1px dotted #353b65;
  margin-bottom: 0;
  cursor: pointer;
}
h1 {
  color: #353b65;
  font-weight: normal;
  margin-bottom: 20px;
  border-bottom: 1px solid #ccc;
  padding-bottom: 5px;
  font-size: 25px;
  width: 100%;
}
h3 {
  font-size: 16px;
}
h2,
.subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
  font-size: 10px;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  /* margin: 0; */
  /* padding: 5px 10px 5px 36px; */
  /* height: 16px; */
  /* line-height: 16px; */
  /* margin-bottom: 10px; */
  /* border: 1px solid #0a0; */
  /* background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; */
}
#msg_warning,
.warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info {
  margin: 0;
  padding: 5px;
  margin-bottom: 10px;
  color: #3a87ad;
  border: 1px solid #bce8f1;
  background-color: #d9edf7;
}
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 4px 16px 4px 16px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: helvetica, arial, sans-serif;
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  /* background-color: #91bd09; */
}
.green.button:hover {
  background-color: #749a02;
}
.blue.button,
.blue.button:visited {
  background-color: #00aeef;
}
.blue.button:hover {
  background-color: #0299d2;
}
body {
  /* background: url('../images/page_bg.png') top left repeat-x #c8c8c8; */
}
#container {
  background: #fff;
  max-width: 1140px;
  /* box-shadow: 0 0 6px rgba(0, 0, 0, 0.5); */
  -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  /* -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5); */
  /* margin: 0 auto; */
  /* padding: 0 .4rem; */
  width: 100%;
}

.container.mt-3 {
  margin: 0;
}


#header {
  position: sticky;
  height: 71px;
  padding: 0 0 0 20em;
  width: 100%;
  background: #fff;
  
}





@media (max-width: 767px) {
  /* #header {
    height: 0px;
  } */

 
  #container {
    padding: 0 1.2rem;
  }
}
#logo {
  height: 100%;
}
#header #logo img {
  max-height: 65px;
  max-width: 300px;
  padding: 8px 0 0;

  width: auto;
  height: auto;
  vertical-align: middle;
}
.valign-helper {
  height: 100%;
  display: inline-block;
  vertical-align: middle;
}
#header p {
  width: 400px;
  margin: 0;
  padding: 10px 0 0;
}
#nav {
  margin: 0 20px;
  padding: 2px 10px;
  height: 20px;
  background: url('../images/nav_bg.png') top left repeat-x;
  border-top: 1px solid #aaa;
  box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -moz-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -webkit-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  white-space: nowrap;
}
#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: inline;
}
#nav li a {
  display: inline-block;
  width: auto;
  height: 20px;
  line-height: 20px;
  text-align: center;
  padding: 0 10px 0 32px;
  margin-left: 10px;
  color: #333;
  border-radius: 20px;
  -webkit-border-radius: 20px;
  -moz-border-radius: 20px;
  background-position: 10px 50%;
  background-repeat: no-repeat;
}
.rtl #nav li a {
  background-position: right center;
  background-position: calc(100% - 10px) center;
  padding-left: 10px;
  padding-right: 32px;
  margin-right: 10px;
  margin-left: 0;
}
#nav li a.active,
#nav li a:hover {
  background-color: #dbefff;
  color: #000;
}
#nav li a:hover {
  background-color: #ededed;
  color: #0054a6;
}
#nav li a.home {
  background-image: url('../images/icons/home.png');
}
#nav li a.kb {
  background-image: url('../images/icons/kb.png');
}
#nav li a.new {
  background-image: url('../images/icons/new.png');
}
#nav li a.status {
  background-image: url('../images/icons/status.png');
}
#nav li a.tickets {
  background-image: url('../images/icons/tix.png');
}
#content {
  padding: 20px 0;
  margin: 0 20px;
  height: auto !important;
  height: 350px;
  min-height: 350px;
}
#footer {
  background: #1D2329;
  text-align: start;
  font-size: 14px;
  color: #fff;
  width: 100%;
  padding: 10px;
}

#footer li {
  color: #fff;

}


#footer a {
  color: #808080;
}
#footer p {
  margin: 10px 0 0 0;
  color: #fff;

  /* text-align: start; */
}
#footer #poweredBy {
  display: block;
  width: 126px;
  height: 23px;
  outline: none;
  text-indent: -9999px;
  margin: 0 auto;
  background: url('../images/poweredby.png') top left no-repeat;
  background-size: auto 20px;
}
.front-page-button {
}
.main-content {
  width: 565px;
}
#landing_page #new_ticket {
  margin-top: 40px;
  background: url('../images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  background: url('../images/check_status_icon.png') top left no-repeat;
}
#landing_page h1,
#landing_page h2,
#landing_page h3 {
  margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}


div.col-sm-2 {
  display: flex;
  justify-content: center;
  align-items: center;
}

#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  border-bottom: 1px solid #ddd;
  line-height: 16px;
  padding-left: 24px;
  background: url('../images/icons/page.png') 0 50% no-repeat;
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  margin: 2px 0;
  padding: 5px;
  overflow: hidden;
}
#kb > li {
  padding: 10px;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  background: url(../images/kb_category_bg.png) bottom left repeat-x;
  border-bottom: 1px solid #ddd;
  display: block;
}
#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  background: url(../images/kb_large_folder.png) top left no-repeat;
}
.featured-category {
  margin-top: 10px;
  width: 49.7%;
  display: inline-block;
  box-sizing: border-box;
  vertical-align: top;
}
.category-name {
  display: inline-block;
  font-weight: 400;
  font-size: 120%;
}
.featured-category i {
  color: rgba(0,174,239, 0.8);
  text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
  display: inline-block;
  vertical-align: middle;
}
.article-headline {
  margin-left: 34px;
}
.rtl .article-headline {
  margin-left: 0;
  margin-right: 34px;
}
.article-teaser {
  font-size: 90%;
  line-height: 1.5em;
  height: 3em;
  overflow: hidden;
}
.article-title {
  font-weight: 500;
}
.faq-content .article-title {
  font-size: 17pt;
  margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}

/* form#ticketForm {
  display: flex;
  flex-direction: row;
} */

#ticketForm div label,
#clientLogin div label {
  display: block;
}
label.required,
span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
  table-layout: fixed;
}
#ticketForm > table td {
  /* width: 160px; */
}
#ticketForm > table td + td {
  width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
  color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
  display: block;
  margin-top: 20px;
  padding: 20px;
  border: 1px solid #ccc;
  border-radius: 5px;
  box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
  background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6;
}
.rtl #clientLogin {
  background-position: 5% 50%;
}
#clientLogin .instructions {
  display: table-cell;
  padding-left: 2em;
  padding-right: 90px;
}
.rtl #clientLogin .instructions {
  padding-left: 0;
  padding-right: 0;
  padding-right: 2em;
  padding-left: 90px;
}
#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
  padding: 5px;
  border-radius: 4px;
  margin-bottom: 15px;
}
#clientLogin input[type=submit] {
  padding: 3px 10px;
  border-radius: 4px;
}

#clientLogin #form {
  display: table-row;
  display: flex;
  flex-direction: row;
}

/* Check Ticket */
@media (max-width: 767px) {

  #clientLogin {
    display: block;
    margin-top: 20px;
    padding: 20px;
    border: 1px solid #ccc;
    border-radius: 5px;
    box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
    background: url('../images/lock.png?1319655200') center 10px no-repeat #f6f6f6;
    background-size: 40px 40px;
  }

  #clientLogin #form {
    display: flex;
    flex-direction: column;
  }

  .rtl #clientLogin {
     border-left: none;
     border-right: none;
  }

  #clientLogin .instructions {
    display: block;
    padding-left: 0;
    padding-right: 0;
    margin-top: 20px; /* Space between form and instructions */
  }

  
}

#reply {
  margin-top: 5px;
  padding: 10px;
  background: #f9f9f9;
  border: 1px solid #ccc;
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  padding-left: 20px;
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
.Icon.Ticket {
  background-image: url('../images/icons/ticket.gif');
}
.Icon.webTicket {
  background-image: url('../images/icons/ticket_source_web.gif');
}
.Icon.emailTicket {
  background-image: url('../images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
  background-image: url('../images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket,
.Icon.apiTicket {
  background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.file {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.refresh {
  background-image: url('../images/icons/refresh.gif');
}
.Icon.thread {
  font-weight: bold;
  font-size: 1em;
  background-image: url('../images/icons/thread.gif?1319556657');
}
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  background: #ddd;
  border: 1px solid #aaa;
  border-bottom: none;
  font-weight: bold;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #e1f2ff;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 0 5px;
}
#ticketTable th a {
  color: #000;
}
#ticketTable td {
  padding: 3px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
  font-size: 70%;
}
.active.state {
  font-weight: bold;
}
.search.well {
  padding: 10px;
  background-color: rgba(0,0,0,0.05);
  margin-bottom: 10px;
  margin-top: -15px;
}
.infoTable {
  background: #f4faff;
}
.infoTable th {
  text-align: left;
  padding: 3px 8px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height: 18px;
  margin-left: 5px;
}
.action-button span,
.action-button a {
  text-align: center;
  color: #777 !important;
  display: inline-block;
  justify-content: center;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

@media (max-width: 767px) {
  table.table {
    padding: 1rem;
  }
  
}
.external-auth + .external-auth {
  margin-top: 4px;
}

a.external-sign-in {
  text-decoration: none;
}
.external-auth-box {
  vertical-align: middle;
  border-radius: 4px;
  border: 1px solid #777;
}
.external-auth-icon {
  display: inline-block;
  color: #333;
  width: 30px;
  padding: 5px 10px;
  border-right: 1px solid #ddd;
}
.external-auth-name {
  color: #333;
  width: 100px;
  padding: 5px 10px;
  line-height: 30px;
  font-size: 11pt;
}
img.sign-in-image {
  border: none;
  max-height: 40px;
  max-width: 200px;
  width: auto;
  height: auto;
}
.login-box {
  width: 40%;
  display: table-cell;
  box-shadow: 12px 0 15px -15px rgba(0,0,0,0.4);
  padding: 15px;
}

@media (max-width: 767px) {
  .login-box {
    box-shadow: none;
    border: none;
    box-shadow: 0px;


  }
}
.rtl .login-box {
  box-shadow: -12px 0 15px -15px rgba(0,0,0,0.4);
}
.flush-right {
  text-align: right;
}
.flush-left {
  text-align: left;
}
.sidebar {
  margin-bottom: 20px;
  margin-left: 20px;
  width: 215px;
}
.rtl .sidebar {
  margin-left: 0;
  margin-right: 20px;
}
.sidebar .content {
  padding: 10px;
  border: 1px solid #c8ddfa;
  background: #f7fbfe;
}
.sidebar .content:empty {
  display: none;
}

.sidebar section .header {
  font-weight: bold;
  margin-bottom: 0.3em;
}
.sidebar section + section {
  margin-top: 15px;
}
.search-form {
  padding-top: 12px;
}
.searchbar .search,
.search-form .search {
  display: inline-block;
  width: 400px;
  border-radius: 5px;
  border: 1px solid #ccc;
  padding: 5px 10px;
  box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
  width: 100%;
  box-sizing: border-box;
  margin-bottom: 10px;
}
.bleed {
  margin: 0 !important;
  padding: 0 !important;
}
.row {
}
.span4 {
  display: inline-block;
  width: 29.5%;
  margin: 0 1%;
  vertical-align: top;
}
.span8 {
  display: inline-block;
  width: 66.0%;
  margin: 0 1%;
  vertical-align: top;
}
.truncate {
  display: inline-block;
  width: auto;
  max-width: 100%;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
  color: initial !important;
  text-decoration: none;
}
table.custom-data {
  margin-top: 10px;
}
table.custom-data th {
  width: 25%;
}
table.custom-data th {
  background-color: #f4faff;
  padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
  border-bottom: 2px solid #ddd;
  border-bottom: 2px solid rgba(0,0,0,0.15);
  font-weight: bold;
  background-color: white;
}
#ticketInfo h1 {
  padding-bottom: 10px;
  margin-bottom: 5px;
  border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
  font-weight: normal;
}
.thread-entry {
  margin-bottom: 15px;
}
.thread-entry.avatar {
  margin-left: 60px;
}
.thread-entry.response.avatar {
  margin-right: 60px;
  margin-left: 0;
}
.thread-entry > .avatar {
  margin-left: -60px;
  display: inline-block;
  width: 48px;
  height: auto;
  border-radius: 5px;
}
.thread-entry.response > .avatar {
  margin-left: initial;
  margin-right: -60px;
}
img.avatar {
  border-radius: inherit;
}
.avatar > img.avatar {
  width: 100%;
  height: auto;
}
.thread-entry .header {
  padding: 8px 0.9em;
  border: 1px solid #ccc;
  border-color: rgba(0,0,0,0.2);
  border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
  position: relative;
}

.thread-entry.response .header {
  background: #dddddd;
}
.thread-entry.avatar.response .header:after {
  border-left: 7px solid #dddddd;
  margin-right: 1px;
}

.thread-entry.message .header {
  background: #c3d9ff;
}
.thread-entry.avatar.message .header:before {
  top: 7px;
  left: -8px;
  right: initial;
  border-left: none;
  border-right: 8px solid #ccc;
}
.thread-entry.avatar.message .header:before {
  border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
  top: 7px;
  left: -8px;
  right: initial;
  border-left: none;
  border-right: 7px solid #c3d9ff;
  margin-left: 1px;
}

.thread-entry .header .title {
  max-width: 500px;
  vertical-align: bottom;
  display: inline-block;
  margin-left: 15px;
}

.thread-entry .thread-body {
  border: 1px solid #ddd;
  border-top: none;
  border-bottom: 2px solid #aaa;
  border-radius: 0 0 5px 5px;
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
  margin-right: 10px;
  display: inline-block;
  width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 80%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
  padding: 0px 2px 15px;
  margin-left: 60px;
}
.type-icon {
  border-radius: 8px;
  background-color: #f4f4f4;
  padding: 4px 6px;
  margin-right: 5px;
  text-align: center;
  display: inline-block;
  font-size: 1.1em;
  border: 1px solid #eee;
  vertical-align: top;
}
.type-icon.dark {
  border-color: #666;
  background-color: #949494;
}
.thread-event img.avatar {
  vertical-align: middle;
  border-radius: 3px;
  width: auto;
  max-height: 24px;
  margin: -3px 3px 0;
}
.thread-event .description {
  margin-left: -30px;
  padding-top: 6px;
  padding-left: 30px;
  display: inline-block;
  width: 642px;
  width: calc(100% - 95px);
  line-height: 1.4em;
}
.thread-event .type-icon {
  position: relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-left: 2px dotted #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
  position: absolute;
  margin-left: 74px;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  border-bottom: 2px solid #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
  padding: 10px;
  margin-top: 10px;
  border: 1px dotted #ddd;
  border-radius: 4px;
  background-color: #f5f5f5;
}
.freetext-files .file {
  margin-right: 10px;
  display: inline-block;
  width: 48%;
  padding-top: 0.2em;
}
.freetext-files .title {
  font-weight: bold;
  margin-bottom: 0.3em;
  font-size: 1.1em;
}


/* ---------- */
/* Agent Page */
/* ---------- */

/*----- Staff ----- */



.container {
  margin: 0;
}


div#pjax-container {
  /* justify-content: flex-start; */
  padding: 0;
  margin-left: 0;
  background-color: #ffff;
}

div#content {
  background-color: white;
}


.navbar-toggler-icon {
  background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 30 30' xmlns='http://www.w3.org/2000/svg'%3e%3cpath stroke='rgba(248, 249, 250, 1)' stroke-width='2' stroke-linecap='round' stroke-miterlimit='10' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
}


#header {
  justify-content: space-between;
  
}

#agent-items-nav li {
  padding: .6rem;
  border-bottom: solid .6px #E4E4E4;
}

.jb-overflowmenu {
  width: 100%;
}




ul#sub_nav a.active,
ul#sub_nav a:hover,
a#subnav0.teams.active, 
a#subnav1:hover,
ul#sub_nav a:hover
{
  color: #0A58CA  !important;
}




#logout a{
  background-color: white;
  border-radius: 1rem;
  padding: 1rem;
  color: red;
}

#nav-brand {
  display: flex;
  flex-direction: row;
}
#agent-items-nav li:hover {
  background-color: #E4E4E4;
  padding: .6rem;
  border-radius: .4em;
}

#offcanvasMenu {
  background: #1D2329;
}


#offcanvasMenu .offcanvas-body p,
#offcanvasMenu .offcanvas-body a {
  color: #E4E4E4;
}



#tab-icon {
  color: #1D2329; 
}
#tab-icon svg {
  fill: currentColor;
}


#main-tabs {
  display: flex;
  align-items: center;
  justify-content: start;
  padding: .5rem 1rem .5rem 1rem;
}


.navbar-nav li.active {
  background-color: #fff;
  color: #0A58CA;
  font-weight: bold;
  box-shadow: inset 0 4px 12px -10px black;
  border-bottom: solid #0A58CA;
}

ul.nav.pull-right li.nav-item.active span#tab-icon {
  color: #0A58CA !important;
}


.navbar-nav {
  display: flex;
  justify-content: flex-start;
  flex-direction: row;
  
}


.navbar-nav li {
  display: flex;
  flex-wrap: wrap;
  overflow: hidden;
  align-items: start;
}

.navbar-nav li:hover {
  background-color: gray;
  transition: ease-in-out .3s;
}
#link {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  height: 100%;
  width: 100%;
}





@media (max-width: 767px) {
  #navbarNav .navbar-nav {
      display: flex;
      flex-direction: row;
      overflow: hidden;

  }



  #navbarNav .nav-item {
      flex: 0 0 calc(100%/5);
      max-width: calc(100%/5);
      min-width: calc(100%/5);
      height: 50px;
      box-sizing: border-box;
  }

  #link {
      display: flex;
      align-items: center;
      justify-content: center;
      color: transparent;
      position: relative;
      width: 100%;
      height: 100%;
      padding: 0;
      flex: 1;

  }

  #link span {
      flex: 1;
      color: initial;
      display: flex;
      align-items: center;
      justify-content: center;
      position: absolute;
      width: 100%;
      height: 100%;
  }
}




#content {
  padding: 1rem 2rem ;
  background-color: #ffff;
}




/* dashboard */




table.list {
  width: 100%;
}


table.table.two-column {
  overflow: auto;
  max-height: 62vh;
  display: block;
  width: 100%;
}
table.table.two-column > tbody {
  overflow: visible;
  max-height: none;
  display: table-row-group;
}
table.table.two-column > tbody > tr {
  display: table-row;
  width: auto;
}


.bottom-dash-container{
  border-radius: .3rem;
  padding: 1rem;
  box-shadow: inset 0 4px 12px -10px black;


}


@media (max-width: 767px) {
  
#topic {
  overflow: auto;
  max-width: 100%;
  display: block;
  position: relative;
}

div#topic {
  display: none;
}
#dept {
  overflow: auto;
  max-width: 100%;
  display: block;
  position: relative;
}


.table.table-striped.table-hover.dashboard-stats.table {
  width: 100%;
  max-width: 100%;
  min-width: fit-content;
  box-sizing: border-box;
  display: table;
  margin-bottom: 0px;

}

tr th,
td,
#btn-export
{
    font-size: .6rem;
    
}

#export-table, #btn-export {
    margin-top: 0;
    background-color: #1D2329;
    max-width: 60px;
    border-radius: .3em;
    text-align: center;
    color: #E4E4E4;
   
}


#ui-datepicker-div {
  width: 100%;
  left: 0;
  right: 0;
  overflow: auto;
}

div#content > table.table.table-striped.table-hover.list {
  display: block;
  width: 100%;
  overflow: auto;
  max-height: 400px;
}

  /* table.list {
      max-width: 100vw;
  } */

  ul.clean.tabs {
      display: flex;
      flex-wrap: wrap;
      flex: 1;
  }
  ul.clean.tabs li {
      max-width: 20px;
  }


  div#basic_search {
      display: flex;
      flex-direction: row;
      flex-wrap: nowrap;
      width: 100%;
      padding: 0;
      margin: 0;
    }
  
    div#basic_search > * { 
      width: auto;
      flex: 1;
      margin: 0;
      padding: 0;
    }

    
#basic_search {
  width: 100%;
  display: flex;
  justify-content: flex-end;
  margin-bottom: 5px;
  padding: 8px;
  background-color: #ffff;
  border-bottom: none;
  border-radius: 0 0 5px 5px;
  box-shadow: inset 1px 4px 12px -10px black;
  order: 1;
}

#basic_search, .pull-right {
  order: 2;
}

  
}






/* login */

a.text-decoration-none.text-dark {
  color: white !important;
}

a.text-decoration-none.text-dark:hover {
  color: #0A58CA !important;
}



td#td {
  padding-left: 10px;
}


#user-table {
  width: 100%;
  padding: 5rem;
}



#tickets-table td {
  text-align: start !important;
}

#tickets-table  td > div {
  text-align: start;
}

table.table.table-striped.table-hover.list thead th{
  background-color: #1D2329;
}

table.list thead th a.desc {
  /* background: #cfe6ff; */
}


/* USERS */




#content {
  background: #E4E4E4;
  max-height: 80vh;
  
}
.table-responsive {
  box-shadow: inset 0 4px 8px rgba(0, 0, 0, 0.1);

}

#user-table { 
  border: solid gray;
  border-radius: 200px;
}

@media (max-width: 767px) {
  #basic_search form {
      display: flex;
  }
  #basic_search form input {
      padding: 1rem;

  }

  .user h2 {
      text-align: center;
  }

  .table-responsive {
      max-height: 100%;
      padding: 1rem;
  }



  #user-top-bar {
      display: flex;
      flex-direction: column;
      align-items: center;
  }

  #user-table th {
      display: none;
  }

  #user-table td {
      display: block;
      border-style: none;
      padding-left: 1rem;
      margin-bottom: 0.5rem; 
      background: #fff;

  }

  #user-table #check-box {
      display: flex;
      justify-content: flex-start; 
      border-bottom: solid gray 1px;
      padding: 1rem;
  }

  #user-table #check-box input {
      border-right: solid red;
  }

  #user-table tr {
      border-radius: 1.5rem;
      margin-bottom: 1rem;
      padding: 1rem; 
  }

  #user-table td:first-child {
      padding: .8rem .8rem 0 0;
      
  }

  #user-table td:last-child {
      padding-bottom: 3rem;
  }

  #user-table #td::before {
      content: attr(data-cell) ": ";
      font-weight: 700;
      text-transform: capitalize;
      display: inline-block;
      width: 100px; 
  }
}




/* TASKS*/
#basic_search {
  width: 100%;
  display: flex;
  justify-content: flex-end;
  margin-bottom: 5px;
  padding: 8px;
  background-color: #ffff;
  border-bottom: none;
  border-radius: 0 0 5px 5px;
  box-shadow: inset  4px 12px -10px black;
  order: 1;
}

#basic_search input {
  padding: .6rem 0 .6rem .4rem;
}

#basic_search, .pull-right {
  order: 2;
}

div.content {
  width: 100%;                /* Make the content span the full width */
  display: block;              /* Make it block-level (for better alignment) */
  /* max-width: 90%; */             /* Ensure it doesn’t exceed the width */
}

div.content .pull-right {
  padding: 0, 0, 10, 0;      /* Reduce padding on the button */
}

@media (max-width: 760px) {
  .attached input {
      width: 170px; /* Center the items */
  }
  div.content {
      width: 100%;
  }
  div.content * {
      font-size: 16px;        /* Apply smaller font size to all child elements */
  }

  div.content .pull-right {
      font-size: 8px;        /* Smaller font size for the dropdown button */
      padding-left: 3px;      /* Reduce padding on the button */
      width: auto;            /* Optional: ensure the button doesn’t stretch */
  }
}
/* 
/* Table Wrapper */
.table-responsive.rounded-3 {
  display: flex;
  justify-content: center;
  max-width: 100%;
  overflow-x: auto;
  margin-bottom: 20px;
}
/* Table Styles */
table.table {
  width: 100%;
  border-collapse: collapse;
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
  border-radius: 10px;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  overflow: hidden;
}

thead.bg-dark {
  background-color: #464545;
  color: #fff;
  text-align: left;
}

table.table thead th {
  padding: 10px 10px;
  text-align: left;
  font-weight: bold;
  text-transform: uppercase;
  font-size: 14px;
}

table.table thead th a {
  color: #fff;
  /* text-decoration: none; */
  display: block;
  padding: 5px;
  /* transition: color 0.3s ease; */
}

table.table thead th a:hover {
  color: #847bda;
}

table.table tbody {
  background-color: #f9f9f9;
}

table.table tbody tr {
  /* border-bottom: 1px solid #ddd; */
  transition: background-color 0.3s ease;
}

table.table tbody tr:hover {
  background-color: #f1f1f1;
}

table.table tbody td {
  max-width: fit-content;
  min-width: fit-content;
  padding: 12px 15px;
  font-size: 14px;
  vertical-align: left;
  /*  */
}

/* Checkbox column */
table.table tbody td input[type="checkbox"] {
  cursor: pointer;
  transform: scale(1.2);
  transition: transform 0.3s ease;
}

table.table tbody td input[type="checkbox"]:hover {
  transform: scale(1.3);
}

/* Icons */
table.table tbody td i {
  color: #888;
  margin-right: 8px;
}

table.table tbody td i:hover {
  color: #ff6600;
}

/* Table Footer */
table.table tfoot td {
  padding: 15px;
  text-align: left;
  font-size: 14px;
  color: #777;
}

table.table tfoot td a {
  color: #007bff;
  text-decoration: none;
  margin: 0 10px;
}

table.table tfoot td a:hover {
  color: #ff6600;
}

/* Responsive Styles */
@media (max-width: 768px) {
  /* Make table header hidden for smaller screens */
  table.table thead {
      display: none;
  }

  /* Make each row a block for easier readability on mobile */
  table.table tbody tr {
      display: block;
      margin-bottom: 15px;
  }

  /* Style for each individual table cell in the block-style layout */
  table.table tbody td {
      display: block;
      width: 100%;
      box-sizing: border-box;
      padding: 10px;
      margin-bottom: 10px;
      position: relative;
      font-size: 14px;
      background-color: #fff;
  }

  table.table tbody td:before {
      content: attr(data-label);
      font-weight: bold;
      display: inline-block;
      width: 100%;
      margin-bottom: 5px;
      color: #333;
  }

  table.table tbody td a {
      color: #007bff;
      text-decoration: none;
      font-weight: bold;
  }

  /* Improve checkbox styling */
  table.table tbody td input[type="checkbox"] {
      width: 20px;
      height: 20px;
  }
} */

/* DASHBOARD */

/* .action-button,
.button {
  cursor: pointer;
  box-sizing: content-box;
  display:inline-block;
  vertical-align:top;
  margin:0 4px;
  height:22px;
  line-height: 22px;
  border: none;
  box-shadow: 0 0 0 1px rgba(0,0,0,0.25) inset;
  padding:2px 11px;
  color: #555;
  background-color: #f0f0f0;
  background-color: rgba(0,0,0,0.02);
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-family: inherit;
  font-size: 0.95em;
  font-weight: normal;
-webkit-user-select: none;
 -moz-user-select: none;
  -ms-user-select: none;
      user-select: none;
-webkit-transition: opacity 0.1s ease, background-color 0.1s ease, box-shadow 0.1s ease, color 0.1s ease, background 0.1s ease;
      transition: opacity 0.1s ease, background-color 0.1s ease, box-shadow 0.1s ease, color 0.1s ease, background 0.1s ease;
} */

/* ticket table css */

#tickets-table {
  border-radius: .6rem;
  width: 100%;
}

#tickets-table td {
  /* padding: .8rem; */
}

table#tickets-table {
  border-top: 20px;
}
#tickets-table thead, #tickets-table th a{
  text-align: left;
}

#task-table {
  padding: 0;
  width: 100%;
}


#task-table th, #tickets-table th {
  background-color: #333;
}

#task-table th a,
#task-table tr td, 
#tickets-table tr td {
  text-align: start;
  padding: 1.2rem;
}

#task-table th {
  padding: 0;
}
navbar navbar-expand-lg navbar-dark bg-dark {
width: 100%;
}



/* ================= */
/* Client Navigation */
/* ================= */

nav.navbar.navbar-expand-lg.navbar-dark.bg-dark > .container {
  max-width: 100% !important;
  padding-right: 5rem;
}


ul.nav.pull-right li.nav-item a {
  border-radius: 2rem;
  color: white !important;

}

ul.nav.pull-right li.nav-item a:hover {
  background-color: #E4E4E4 !important;
  color: #1D2329 !important;
}



ul.nav.pull-right li.nav-item a:hover::after {
  width: 100%;
}

ul.nav.pull-right li.nav-item a.active {
  color: #1D2329 !important;  
  display: inline-block;
  background-color: #E4E4E4;
  /* box-shadow: 0px 4px 3px rgba(0, 0, 0, 0.3) !important; 
  padding: 5px 10px;  */
}


ul.nav.pull-right li.nav-item a.active:hover {
  color: #0A58CA !important;  

  display: inline-block;

}

@media (max-width:767px){
  nav.navbar.navbar-expand-lg.navbar-dark.bg-dark > .container {
  padding-right: 0px;
  }
  ul.nav.pull-right li.nav-item a {
    border-radius: 0px;
  
  }

  ul.nav.pull-right li.nav-item a.active:hover {
    color: white !important;  
    display: block;
    box-shadow: 0px !important; 
    padding: 0px; 
  }
  
  
  
ul.nav.pull-right li.nav-item a.active {
  color: #0A58CA !important;  
  display: block;
  box-shadow: none; 
  padding: none; 
}
}

/* ================================ */
/* Account registration client page */
/* ================================ */
form table {
  width: 100%;
}

form table tbody {
  width: 100%;
}



/* =========================== */
/* Open New Ticket Client Page */
/* =========================== */


.search-area.container {
  padding-top: 10px;
}



/* td label span {
  width: 100%;
} */


input,
table.padded td select,
table.padded td label input,
#ticketForm textarea, #ticketForm td label input {
  border-radius: .3em;
  border: solid lightgray .3px;
  box-shadow: inset 0px 3px 12px -10px gray;
}

input,
table.padded td label input,
#ticketForm td label input {
   padding: .5rem;
   /* margin-top: 1rem; */
}
input:focus,
table.padded td select:focus,
table.padded td label input:focus,
#ticketForm td label input:focus,
#ticketForm textarea:focus{
  outline: 2px solid lightblue  
}


#new-ticket-client-actions {
  width: 200px;  
  padding: 1rem; 
  text-align: center;
  display: inline-block; 
   box-sizing: border-box; 

}

#user-top-bar {
  width: 100%;

}

/* #user-top-bar div h2{
  font-size: 2rem !important;

} */

h2{
  font-size: 1.4rem !important;

}



#user-actions-btn a,
#user-actions-btn span{
  /* justify-content: center; */
  /* text-align: center; */
  padding: .3em;
  justify-content: center;
}









table.padded,
#ticketForm button, 
#new-ticket-client-actions button {
  width: 200px;  
  padding: 1rem;
  text-align: center;
  display: inline-block; 
  box-sizing: border-box; 
  margin-bottom: 1rem;
}
table.padded,
#ticketForm table.table span {
  font-weight: 200;
}

#ticketForm table.table tr, table.table td{
  border-bottom: none;
  border-style: none;
}
table.padded,
#ticketForm table td {
  width: 100%;
}


@media (max-width: 767px) {
  table.padded,
  #ticketForm textarea, #ticketForm td label input {

    border-radius: .3em;
    border: solid lightgray .3px;
    box-shadow: inset 0px 3px 12px -10px gray;
    width: 100%;
    padding: 0;
  }
  table.padded,
  #ticketForm td label input {
    padding: .5rem;
    
    
  }

  table.padded,
  #ticketForm button {
  width: 200px;
  padding: 1rem;
  /* background-color: red; */
  text-align: center;
  display: inline-block;
  box-sizing: border-box;
  display: flex;
}

table.padded,
  #ticketForm table.table {
    width: 100%;
    padding: 0  ;
  }

  #footer {
    padding-top: 1rem;
  }

}



/* ====== */
/* Staff */
/* ====== */

#header {
  position: sticky;
  justify-content: center;
  align-items: center;
}

.nav-container .nav-item a {
  font-size: 1px;
  font-weight: 10;
}

.nav-item a.active:hover {
  padding: none;
}

#main-tabs {
  padding: .1em 1rem;
}

.navbar-nav {
  margin-top: 0;
  padding: 0 2rem;
}

#tab-icon svg {
  fill: #1D2329;  
  transition: fill 0.3s ease;  
}

.nav-item.active #tab-icon svg {
  fill: #0A58CA ;  
}
.nav-item:hover #tab-icon svg,
.nav-item:hover a,
.nav-item.active:hover a,
.nav-item.active:hover #tab-icon svg
{
  fill: #E4E4E4;
  color: #E4E4E4;

}






#sub_nav {
  padding: 1.2rem 2.6rem;
  display: flex;
  justify-content: start;
  align-items: center;

}

#sub_nav li a {
  font-size: 14px;
  font-size: 20;
  font-style: normal;
  gap: 1rem;

} 
#new-div {
  display: none;
} 


#pjax-container {
  min-height: 100vh;
}





/* User Table */


#user-table,
#task-table,
#tickets-table
{
  width: 100%;
  table-layout: fixed; 
}


#main-tabs a {
  font-size: 14px !important; 
}


#pjax-container {
  max-height: 100vh; 
  overflow-y: auto; 
  display: block; 
}






/* Admin */
#msg_error,
#warning_bar {
  z-index: 199;
  height: 2rem;
}


#content {
  border: none;
}


/* Search boxes */

div.attached.input.focus {
  /* border: none; */
  outline-style: none;
}
#basic_search p-1 {
  background-color: red;
}




/* Datepicker 2 col */

.ui-datepicker-calendar {
  width: 200px;
  table-layout: fixed;
}

.ui-datepicker-calendar th,
.ui-datepicker-calendar td {
  width: calc(200px / 7);
  height: 28px;
  text-align: center;
}

.ui-datepicker-calendar a {
  display: block;
  width: 100%;
  height: 100%;
  line-height: 28px; 
  text-decoration: none;
}




.ui-datepicker-header.ui-widget-header.ui-helper-clearfix.ui-corner-left, 

.ui-datepicker-header.ui-widget-header.ui-helper-clearfix.ui-corner-right  {
  background-color: #1D2329;
  border: solid #1D2329;
  background-image: none;
}



.ui-datepicker-header.ui-widget-header.ui-helper-clearfix.ui-corner-left td a:hover, 
.ui-datepicker-header.ui-widget-header.ui-helper-clearfix.ui-corner-right td a:hover {
  background-color: #1D2329;
  border: solid #1D2329;
  background-image: none;
}


  
nav.navbar.navbar-expand-lg.navbar-dark.bg-dark {
 background-color: #1D2329;
}


#msg_warning {
  padding: .6rem;
  display: flex;
  justify-content: start;
  align-items: center;
}

#task-table tr{
  text-align: start;
  padding: 1rem;
}

#task-thead tr th {
  text-align: start;
}


.tab_content table {
  width: 100%;
  
}

.tab_content table th {
  max-width: 200px !important;
}


#content #basic_search div{
  height: 100%;
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: center;
}

#content #basic_search div{
  margin-top: 0;
  height: 100p;
}




#content #basic_search div label {
  display: flex;
  align-items: center; 
  gap: .6rem;
  justify-content: space-between; 
  position: relative;             
  margin-left: 1rem;
  }

#content #basic_search div button.green.button.action-button.muted {
  padding: .2rem .8rem !important;
  color: white !important;
  background-color: #0A58CA !important;
  background-image: none;
  border: none;
  border-radius: .3rem !important;
  box-shadow: 1px 2px 3px 1px gray;
}

#content #basic_search div label {
  font-size: 1rem;
 ;
}

#content #basic_search div label select {
  padding: .4rem;
  height: 2rem;
  font-size: .9rem;
}

#content #basic_search div label select:focus {
  outline: 2px solid lightblue  
  
}




#content #basic_search div button.ui-datepicker-trigger {
  position: absolute;             
  right: 10px;                    
  top: 50%;                
  transform: translateY(-50%);     
}


#user-table tbody td {
  padding: .1rem !important;
}



#tickets-table #check-box {
  display: flex;
  align-items: center;
  justify-content: center;

}

#basic_search .basic-search {
  padding: 1rem;
  width: 200px;
}

#basic_search div {
  gap: none !important;
}

div.attached.input.d-flex.justify-content-end {
  gap: none !important;
  height: 1.2px !important;
}

div.attached.input.d-flex.justify-content-end:focus {
  outline: solid 1px lightblue !important;
}


#content #basic_search div input:focus{
  outline: 2px solid lightblue;
  border: none;
}

#content #basic_search button {
  position: relative;
  border: none !important;
}
#user-top-bar {
  max-width: 100% !important;
}
#user-actions-btn {
  display: flex;
  justify-content: end;
  align-items: center;
  width: 50%;
}
#user-top-bar#user-actions-btn a {
  background-image: none !important;
  border: red !important;
}


.sticky-bar-opaque {
  margin-bottom: 1rem;

  padding: 1rem;
}

.sticky-bar-opaque .content {
  padding-bottom: 1rem;
}
#tickets-table tbody td,
#main-tickets-table td{
  padding-left: .6rem !important;
  
}

#main-tickets-table td span {
  display: none;
}


footer {
  bottom: 0;
}

.save p input {
  padding: .2rem   1rem;
  margin-top: 20px;
  background-color: white;
  box-shadow: 0px 1px 4px 1px black;
  border: none;
  margin-bottom: 20px;

}
.full-width.buttons.pull-right button i {
  color: black;
}



.save p input:hover {
  background-color: gray;
  color: white;
}

.save.button,
#userRow .inline.button,
#ccRow .inline.button{ 
  color: #1D2329 !important;
}

button.button .pull-right {
  background: #1D2329;

}
.save.button,
#userRow .inline.button:hover,
#ccRow .inline.button:hover {

  color: white !important;
  border: none;
  background-color: #1D2329;
}


#header div.container.mt-3 
div.d-flex.justify-content-center.w-100.text-center.text-black{
  justify-content: start;
}

#orgs-list table.list {
  border-radius: 1rem;
  margin-top: 1rem;
}

#orgs-list table.list thead th {

padding: 1rem;

background: #1D2329;
} 

#orgs-list table.list tbody td {
  padding: 1.2rem;
}

#orgs-list table.list thead th a{
  color: white;
}

#orgs-list table.list thead th a:hover {
  color: #0A58CA;
}
#org-list table.list {
  background-image: none !important;
  background-color: #1D2329 !important;
}



#category-dropdown, #topic-dropdown {
  display: none;
  position: absolute;
  /* background-color: #fff; */
  /* border: 1px solid #ccc; */
  /* box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1); */
  z-index: 1000;
  min-width: 200px;
}

#category-dropdown, #topic-dropdown {
  margin-right: 3rem;
  top: auto;
}

#category-dropdown li, #topic-dropdown li {
  padding: 10px;
}

#category-dropdown ul li, #topic-dropdown ul li {
  display: block;
}

#category-dropdown:has(ul li:only-child), #topic-dropdown:has(ul li:only-child) {
  height: auto;
  max-height: 50px;
  /* padding: 5px 0; */
}

#category-dropdown a, #topic-dropdown a {
  color: #333;
  text-decoration: none;
}

#category-dropdown a:hover, #topic-dropdown a:hover {
  background-color: #f1f1f1;
}
#category-dropdown, #topic-dropdown {
  border-color: none;
  border: none;
  box-shadow: none;
}


.form-control {
  padding: .4rem !important;
}


span.action-button.muted {
  font-size: small;
  height: 40px;
}



span.action-button.muted {
  display: flex;
  align-items: center;
  justify-content: center;
  max-height: 30px;
}


#sort-dropdown .action-dropdown ul, .noclick-dropdown ul {
  margin-right: 4rem;
}


.action-dropdown ul, .noclick-dropdown ul {
  margin-right: 250px;
}
#users-more {
  width: 230px;
  
}
#users-more,
#bleed-kb-items {
  position: absolute;
  right: 0;
  margin-right: 15px;
  max-width: 200px !important;
}


.action-button,
#user-actions-btn a, #user-actions-btn span,
#kb-action span {
  background-image: none !important;
  background-color: white;
  text-align: center;
  font-size: .8rem;
  padding: .4rem;
  box-sizing: 0px 1px 12px 10px gray;
  border: none;
  width: 100px;
}




#users-more-btn #users-more-btn-txt{
  font-size: .8rem;
  
}



#users-more-btn {
  vertical-align: middle;
  margin-bottom: 0;
  display: inline-flex; 
  align-items: center;  
  justify-content: center; 
  
}

#users-more-btn-txt {
  display: inline-flex; 
  align-items: center;  
  justify-content: center; 
  
}

#users-more-btn i.icon-caret-down {
  margin-left: 5px; 
}

#tickets-action-btn .action-button-btn {
  max-width: 100px !important;
}


#sticky-bar-opaque div.content {
  width: 100% !important;
  background-color: red;
}

/* #basic_search form {
  background-color: red;
  width: 600px;
} */


#agent-directory-table thead a.desc {
  background: none;
}
#agent-directory-table tbody td {
  padding: 1.2rem;

}


#basic_search {
  /* display: flex;
  flex-direction: row;
  background-color: gray;
  gap: 1rem; */
  padding: .3rem;
}
/* #user-actions-btn a, #user-actions-btn span{
  padding: .41rem !important;

} */


#agent-directory-table th,
#agent-directory-table td {
    width: 16.66%;
    text-align: left;
    
}

#agent-directory-table th a {
    display: block;
    padding: 8px 1rem;
    text-decoration: none;
}



#action-dropdown-more-task,
#action-dropdown-more-task {
  position: absolute !important;
  right: 0;
  margin-right: 1rem !important;
  right: -200px !important;
  
}

td label {
  text-align: start;
}



#ticketInfo tr td a.action-button.btn.btn-danger.btn-sm {
  background-color: #0A58CA ;
  color: white !important; 
}


#ticketInfo tr td a.action-button.btn.btn-secondary.btn-sm {
  background-color: gray;
  color: white !important;
}



@media (max-width: 767px) {
  table.padded, #ticketForm button {
    background-color: none !important;
  }

}


.container-cookie {
  width: 1873px;
}

ul#actions {
right: 0; position: absolute !important; margin-right: -20px !important;}



table#admin-add-agent tbody td#select-add-agent-table {
  width: 300px !important;
  border: solid red !important;
}